Política de privacidad

Last updated: September 22, 2026

This Privacy Policy describes how ZERAVONT collects, uses and processes personal information when you visit our store, place an order or otherwise interact with us.

Data Controller

The controller responsible for your personal data is:

ZERAVONT
Owner: Ignacio Rodriguez Hernandez
DNI/NIF: 20889509N
Address: Calle de la Almedina 50, 04002 Almería, Spain
Email: ignaciorealbusiness@gmail.com
Phone: +34 662 002 502

Information We Collect

Depending on how you interact with our store, we may process information including:

• Name and surname
• Email address
• Telephone number
• Billing and shipping addresses
• Order and transaction information
• Returns and refund information
• Communications with customer service
• Device, browser and technical information
• Information about how you interact with our website

Payment information may be processed directly by third-party payment providers.

How We Use Your Information

We may process your personal information to:

• Process and fulfil orders
• Process payments
• Arrange shipping and delivery
• Manage returns and refunds
• Provide customer support
• Communicate with you regarding your orders
• Maintain the security of our store
• Detect and prevent fraudulent transactions
• Comply with applicable legal obligations
• Send marketing communications where permitted by law

Legal Basis

Depending on the processing activity, we may rely on:

Performance of a contract, such as processing and delivering your order.

Legal obligations, including applicable accounting, tax and consumer-protection requirements.

Consent, where you have expressly agreed to a particular type of processing.

Legitimate interests, where applicable and where such interests do not override your fundamental rights and freedoms.

Service Providers

We may use third-party providers to operate our store, including Shopify and providers of payment processing, hosting, shipping, analytics, customer support and other services.

These providers may process personal information where necessary to provide their services.

International Transfers

Some service providers may process information outside Spain or the European Economic Area.

Where required, appropriate legal safeguards will be used for international transfers.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for any additional period required to comply with applicable legal, tax and accounting obligations or to establish, exercise or defend legal claims.

Your Rights

Subject to applicable data-protection legislation, you may have the right to request:

• Access to your personal information
• Rectification of inaccurate information
• Erasure of your information
• Restriction of processing
• Data portability
• Objection to certain processing

Where processing is based on consent, you may withdraw that consent.

To exercise your rights, contact:

ignaciorealbusiness@gmail.com

You also have the right to lodge a complaint with the competent data-protection authority.

Cookies

We use cookies and similar technologies as described in our Cookie Policy and through the consent controls available on our website.